Euro Options services
THE SUPPORT THAT KEEPS PROJECTS MOVING
From configuration and logistics to installation, warranty support and ITAD, Euro Options helps resellers deliver more with less hassle.
our services
More than getting the kit from A to B.
Pre-sales
Get it right before you quote it.
Configuration Services
Less setup on site. More detail handled early.
Build & Test
Built to the brief. Checked before dispatch.
Official Warranty Support
Less chasing. A clearer route to support.
EO Care Extended Warranty Cover
More clarity on cover. More confidence in the plan.
Less to coordinate. Fewer loose ends. More confidence in the job.
The product matters. So does what happens around it. Euro Options helps resellers with availability, alternatives, quote support, configuration, logistics and practical guidance when a customer needs an answer quickly.
LESS TO MANAGE
Peace of mind for your team.
Hand over the parts that slow your team down. From configuration to disposal, EO keeps the detail moving so you can stay focused on the customer.
ONE POINT OF CONTACT
Less bouncing around.
Talk to people who understand the order, the requirement and what needs to happen next.
FLEX AROUND THE PROJECT
Use what you need.
A single service or support across the full project. We’ll work around the requirement rather than force it into a fixed package.
PEOPLE WHO GET THINGS MOVING
Answers, not ticket numbers.
Real people, quick responses and a team that takes ownership when something needs sorting.
HOW IT WORKS
Support shouldn’t make the project more complicated.
Tell us what you’re trying to deliver and we’ll work out where Euro Options can take work, risk or hassle out of the process.
CLARITY THROUGHOUT
Tell us what you need
Give us the requirement, project scope or simply the problem you’re trying to solve. You don’t need to arrive with every part number figured out.
WE BUILD THE RIGHT SUPPORT AROUND IT
We’ll identify the products, services and practical support needed to get the job moving.
WE GET ON WITH IT
One team stays close to the project, keeping things clear and helping deal with the inevitable curveballs along the way.
Hand us the moving parts.
We’ll help keep them moving.
for vendors
A distribution partner built to deliver.
Euro Options combines channel reach, responsive account management and practical service capability to help vendors grow through resellers with greater confidence and control.
for resellers
More support. Less chasing.
From sourcing and configuration to logistics, installation and aftercare, EO helps you deliver more for your customers without adding more complexity to your team.
BECAUSE THE REAL JOB DOESN’T END WITH THE ORDER.
Sometimes you need a server configured before it ships.
Sometimes an order has to reach 20 different sites.
Sometimes your customer needs someone on-site.
Sometimes the old kit needs removing when the new kit goes in.
And sometimes something just goes wrong and you need a person who’ll help sort it.
That’s why Euro Options is building services around the realities of delivering IT projects, not around a neat list of boxes we want to sell.
Product when you need it.
Support where it helps.
People when it matters.
SERVICES FAQs
Got questions about Euro Options services? Start here. From configuration and logistics to installation, warranty support and ITAD, these are the things resellers usually want to know before getting a project moving.
Do I need to buy hardware from EO to use your services?
Speak to the team about your requirement. In many cases our services naturally sit alongside the products we supply, but we can advise on the best approach for your project.
Can I use individual services rather than the full package?
Yes. Services can be used where they add value to the project, whether that’s configuration before delivery, additional logistics support or help at the end of the asset lifecycle.
Can you configure equipment before it reaches my customer?
Yes. Depending on the equipment and requirement, we can support configuration, staging and testing before dispatch.
Can you deliver directly to my customer’s site?
Yes. We can work with you on direct-to-site and project-based logistics requirements.
Can EO support multi-site rollouts?
Talk to us about the scope. We can help coordinate product, logistics and relevant support services around more complex deployments.
Do you provide installation support?
Yes. Installation and engineering support can be arranged depending on the requirement and location.
Can you help with warranty issues?
Yes. We can help you understand the relevant manufacturer warranty process and support you in getting the issue moving towards resolution.
What happens to old equipment when it is replaced?
EO can support IT asset disposal requirements, helping remove redundant equipment as part of the wider refresh or deployment.
Can you help scope a project before I have a complete bill of materials?
Absolutely. That is exactly where our pre-sales support comes in. Give us the requirement and we’ll help turn it into something you can actually quote and deliver.
GOT A PROJECT WITH MANY MOVING PARTS?
Tell us what needs to happen. We’ll work out where Euro Options can make it simpler, from the first quote through to what happens after deployment.
Good people. Practical support.
One less thing for you to worry about.